Existing property damage claims processing is often slow, labor-intensive, and prone to inconsistencies, impacting both operational efficiency and customer satisfaction. To address these challenges, we introduced an Agentic AI-powered claims handling solution designed specifically for property insurance.
This AI-driven system automates property claims assessment by analyzing a wide range of damage scenarios, including household object damage, water seepage affecting flooring, earthquake-related structural impact, natural wear and tear, and quality-related issues such as faded paint. By leveraging autonomous AI agents, the solution processes claims with minimal human intervention, accelerating the evaluation process and ensuring consistency in damage assessments.
AI agents analyze images submitted with claims and generate detailed reports, covering key aspects such as the nature and extent of the damage, a comprehensive breakdown of affected areas, and an estimated repair cost in USD. This data-driven approach enhances the accuracy and efficiency of claims processing while reducing disputes and operational overhead.
